Hale Health Launches Relationship-Based Remote Care Platform

Jenni Whalen

7 Oct, 2014

Hale Health hopes to strengthen the relationship between doctors and patients.

At last month’s Health 2.0 conference, Hale Health CEO and co-founder Anna Larson took her company live, launching a digital platform that provides remote care by guiding patients through structured diagnostic protocols, collecting the information needed for effective assessment and triage.

“It’s no secret that there is much room for improvement in the current healthcare system, for patients and providers alike,” Larson, who previously worked on Apple’s iPhone team, says. “People have come to expect well-designed and intelligent experiences across all aspects of their life, but the healthcare industry has been slow to take advantage of innovations in consumer technology over the past decade. We recognized we were uniquely equipped to bring some of that thinking to this market – and, in so doing, be given the opportunity to have a meaningful impact on people’s lives.”

Anna Larson, Hale Health co-founder and CEO.

Admittedly, Hale Health joins an arsenal of start ups hoping to revolutionize healthcare with digital tools. But according to Larson, most existing tele-health platforms focus on one-off, on-demand services. Hale Health, though, is based on the idea that a continuous relationship between doctor and patient will achieve better health outcomes. “We’ve built a remote care platform that manages all of a patient’s healthcare needs, from acute care to complex disease management,” she explains. “Our products combine beautiful, intuitive interfaces with all the clinical tools necessary to unlock the power of remote care.”

As Hale Health launches (you can now request a demo), Larson cites most of their initial success as attributable to a multi-disciplinary team. “The team has backgrounds in design, medicine, consumer technology, marketing – yet we’ve come together around the simple idea that technology can (and should) improve the way people get the medical care they need, when and where they need it,” she says. Erika Pabo, one of our recent “MedTech Boston Rockstar Women in MedTech,” and a Brigham and Women’s Innovation Hub member, joins Hale Health as Chief Medical Officer.

Moving forward, Larson and her Hale Health team hope to conquer the complex web of healthcare. They plan to launch clinical pilots this fall, and will be working with several institutions and health systems to research the best ways to deliver remote care. Check back in for more details about their findings in the new year.

Jenni Whalen

Jenni Whalen is the Executive Assistant of Editorial at Upworthy. She was previously MedTech Boston's Managing Editor and has an MS in Journalism from Boston University, as well as a BA in Psychology from Bucknell University. Whalen has written for Greatist, Boston magazine, AZ Central Healthy Living and the New England Journal of Medicine, among other places. She has also worked as a conference planner, ghost writer, researcher and content developer.