Jan Oldenburg, the lead editor for the HIMSS publication ‘Engage! Transforming Healthcare Through Digital Patient Engagement,’ and a Senior Manager in the Advisory Services practice of Ernst & Young, LLP, presented several sessions on mHealth’s impact on consumers. We chatted with her briefly about patient engagement:
Q: Were there any revelations for you at this year’s HIMSS?
“My biggest HIMSS revelation was the fact that the patient engagement conversation is no longer back at the fringes. It felt this year as if it was pervasive, and a part of many conversations I had. That is a huge change. Patients are being incorporated into mainstream products and approaches.”
Q: Which technologies do you think will make the biggest differences for patients in the next two years?
“The technologies that impressed me most will connect the dots for people by increasing convenience and crossing previously silo-ed solutions. Convenience is the reason so many other technologies have been latched onto. Less siloed approaches are bridging the spectrums of mHealth, connected health, and the EHR. Walgreens’ keynote speech described their approach to build this through partnerships that make it convenient for people to make better purchasing choices, connect with exercise, and earn points. It’s moving people from only getting care in doctors’ offices to many areas in the rest of their lives. An appointment scheduling system that integrates with Uber is an example of this.”
Q: Did you discover any technology that leverages personal health analytics?
“There is so much conversation about big data and population health analytics, and how this helps risk stratify and identify people who we need to connect with. An example is Propeller Health, which overlays data on inhaler use onto pollen counts, temperature, and humidity to predict risks and notify patients and physicians of asthma risks.“
Q: What is mHealth’s greatest promise?
“The key promise is in mHealth’s capabilities that consider patient generated health data and inform patient coaching. We are moving beyond the types of telephonic nurse support that we have been doing pretty badly for thirty years.”
Dr. Hochron co-founded and is the Chief Medical Officer of Practice Unite, a mobile solution that improves healthcare communications and provides healthcare systems with a platform for their mobile strategy. His approach to coordinating care using customized, integrated mHealth tools has been featured in the Wall Street Journal, the New York Times, HIMSS Media, the Journal of the Healthcare Financial Management Association, MedCityNews, MedTechBoston, and by American College of Healthcare Executives and the New York eHealth Collaborative. Dr. Hochron’s approaches to mHealth integration are used throughout the care continuum to coordinate acute care, post-discharge care, and to monitor and manage long-term care.Hochron has more than 25 years of experience advising and working with healthcare systems and providers in his roles as a practicing physician and healthcare attorney. He received his MD degree from New York Medical College, and his JD degree from Rutgers Law School. He is a Clinical Professor in the Department of Medicine at UMDNJ-Rutgers medical school.
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