Join us as we examine communication missteps and solutions to avoid them.
Does it distress you when you send information to a colleague who later tells you she didn’t receive it? Does it concern you when you receive a patient from the ED without a clue what’s wrong? Does it frustrate you when a patient’s anticoagulation isn’t restarted after a colonoscopy because no one told you it had been stopped? Does it irk you when your patient receives a test result and you don’t? Does it worry you that those test results were sent to the other Dr. Blandini by mistake… again.
Information is the currency of safe care. When communication gaps interrupt the transfer of clinical care, vulnerabilities arise that can lead to patient harm. Analysis of our national CBS medical malpractice data found communication was a factor in 30 percent of cases filed from 2009–2013.
If you and your colleagues struggle with breakdowns in communication, then join us for this day-long discussion built on the annual CRICO CBS Report, Malpractice Risks in Communication Failures. Organization leaders and clinicians will come together to examine what goes wrong in communication-related errors and hear about effective solutions that have been implemented in organizations that improve communication within a variety of clinical settings.
Program details, CME* information, hotel accommodations, and registration available on CRICO’s website.
*CRICO/Risk Management Foundation of the Harvard Medical Institutions, Inc. is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians. This activity is designed to be suitable for Risk Management study in Massachusetts.
Please note: Registration closes June 7 and seating is limited due to venue capacity.
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